Because of our main objective of supporting producers, whilst making the customer happy. We do this by partnering with independent producers around the world to create the best quality kits, at affordable pricing that isn’t greedy. We provide 24/7 support with dedicated staff, run our website on cutting edge servers that focus on speed and security & constantly strive to create great experiences for the customer.
We only offer digital goods on our platform, so we can’t accept returns like a regular retailer. If you make a purchase that you never download, we’re happy to refund you within 24 hours of the purchase. If you have downloaded the files though, we do not provide refunds under any circumstances.